When you use kox8, you have the right to know how your personal data is collected, why it is stored, and how it is kept secure. Everything is clearly explained on this page.
How We Protect Your Privacy
A quick overview of the core pillars of the kox8 Privacy Policy.
All your personal information and financial transactions are secured with 256-bit SSL encryption. Every step of data transfer is protected.
Kox8 only collects information that is genuinely necessary for account management and security. We do not seek out unnecessary data.
Your information is never sold or transferred to advertisers or unknown third parties. Data is used solely when required by law.
You can view, correct, or request deletion of your personal data at any time. This is your right.
All kox8 data is stored in secure, internationally certified data centers. Regular security audits are conducted.
You can unsubscribe from promotional messages at any time. No marketing messages will be sent without your consent.
Kox8 collects certain information to manage your account, ensure security, and improve our services. We never ask for data we don't need, and no additional information is collected without your consent.
Personal Identification Information:
Financial & Transaction Information:
Technical Information:
Kox8 collects your information through various methods. Each method is fully transparent and conducted within a legal framework.
| Collection Methods | What Information Is Available | Purpose |
|---|---|---|
| Registration Form | Name, mobile number, date of birth | Account Creation & Verification |
| KYC Verification | National ID card, selfie | Identity Verification |
| Transaction Processing | Mobile Banking Number | Deposits / Withdrawals |
| Browsing Activity | IP, Device, Page Visits | Security & UX Improvement |
| Support Contact | Chat & Email Messages | Troubleshooting & Records |
We never request access to your phone contacts, camera, or microphone — unless you voluntarily take a photo for KYC purposes.
Kox8 uses your information only for specific, legitimate purposes. No data is used for unrelated activities.
How we use your information:
Kox8 does not generally share your personal information with anyone. However, in certain specific circumstances, data may be shared for legal or operational reasons.
Circumstances in Which Data May Be Shared:
What we never share:
Kox8 uses cookies and similar technologies on its website to enhance your browsing experience and maintain site security.
Cookie Type:
Kox8 does not store your data indefinitely. Each type of information has a defined retention period.
| Type of Data | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years | AML Compliance |
| Session & Log Data | 12 months | Security Analysis |
| Marketing Preferences | Until you change it | Consent Tracking |
Once the retention period expires, data is securely deleted or anonymized so that it can no longer be used to identify you.
You have several important rights under the kox8 Privacy Policy. We respect those rights and are here to help you exercise them.
To exercise any of these rights, email us at [email protected] or reach out via live chat. Requests are typically processed within 30 business days. If a complex request requires more time, you will be informed in advance.
Kox8 strictly prohibits anyone under 18 from creating an account or using the platform. We do not knowingly collect or store personal data from minors.
Age is verified at registration through date of birth. During the KYC process, age is confirmed again using a national ID card or passport.
If a minor has registered using false information and we become aware of this, the account will be closed immediately and all collected data will be deleted. Parents or guardians may contact us at [email protected].
Kox8 may update this Privacy Policy when necessary. If any significant changes are made, we will notify you in advance.
How You Will Be Notified of Changes:
The effective date of any change will always be shown at the top of this page under "Last Updated". Continued use of the platform after any changes will be considered as your acceptance of the updated policy.
If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated Privacy Team. We respond in Bengali and are available 24/7.
Your privacy rights are our top priority. Don't hesitate to raise any concerns — we're always here for you.
FAQs
Answers to frequently asked questions about our Privacy Policy.